IT Outsourcing • Cybersecurity • Servers & Networks

Comprehensive IT Servicesfor Businesses

We take care of your IT infrastructure. We manage servers, monitor the agreed systems — around the clock in selected plans — and protect your business against cyber threats.

Check your IT health
24/7Available in selected plans
99.9%Availability under the SLA
<15 minPriority · critical incidents
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Years of IT experience

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Completed projects

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Problems solved

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Industry certificates

Managed IT · Clear terms

IT support matched to the scale of your business.

A small company should not overpay, and a critical environment should not rely on vague promises. We show a genuine entry point and match the SLA to the responsibility we take on.

Most common engagement: PLN 2,500–5,000 net per month

Micro business · 1–5 computers

nex-IT Essential

from PLN 1,000

net / month

Lean, predictable care for a simple environment without a server.

View the base scope
  • one location and up to 5 workstations
  • basic monitoring and routine care within the agreed scope
  • up to 3 hours of remote user support per month
  • response by the end of the next business day
  • remote support during business hours
Most popular

A company that needs a long-term IT partner

nex-IT Business

from PLN 2,500

net / month

Ongoing support, oversight and responsibility for the agreed infrastructure scope.

View the base scope
  • scope matched to user and device count
  • monitoring, security and backup oversight
  • administration of agreed services and infrastructure
  • defined response time during business hours
  • documentation and regular recommendations

Business-critical environments

nex-IT Advanced

from PLN 5,000

net / month

Priority care for servers, networks, security and business continuity.

View the base scope
  • administration of servers, networks and critical services
  • priority SLA agreed in the contract
  • proactive monitoring of the selected environment
  • backup and recovery plan oversight
  • reporting and an infrastructure roadmap

Small business · up to 2 users and 2 computers

nex-IT Micro

PLN 500 net / month

A familiar IT contact, 60 minutes of remote support and a short computer health review every month.

Micro setup: PLN 500 net, one-off. First month including setup: PLN 1,000 net.

Check whether Micro fits
Micro scope and terms
  • one location, up to 2 users and 2 computers, with no server or NAS
  • 60 minutes of remote support and advice per month
  • one monthly review of updates, protection and disk health: up to 15 minutes outside the support allowance, with brief recommendations
  • response by the end of the next business day; support Mon–Fri, 08:00–17:00 Polish time, excluding public holidays

Setup includes up to 90 minutes of inventory, remote access preparation and an initial review of two computers. Remediation of existing issues is quoted separately.

Additional support: PLN 300 net/hour, billed in 15-minute increments with client approval. Unused time does not roll over. The review covers assessment and recommendations; fixes and configuration use the support allowance. The subscription excludes visits, travel, hardware, licences, backup, network, server and cloud service administration, migrations and larger implementations. Micro does not include continuous monitoring or 24/7 on-call coverage. Response means starting to handle a ticket; resolution time depends on the issue.

Priority 24/7

from PLN 10,000 net / month

Extended on-call coverage and a response time of up to 15 minutes are available for agreed critical incidents and systems covered by an individual SLA.

Essential, Business and Advanced setup — initial audit, documentation and onboarding: from PLN 1,500 net, one-off. Micro has separate setup at PLN 500 net.

Choose a plan in 90 seconds
Pricing scope and plan terms

The amounts shown are indicative net prices for the described base variants and apply to B2B engagements. Under Essential, the hourly allowance applies to direct remote user support. Basic monitoring and routine endpoint care within the agreed scope do not reduce that allowance. Additional work beyond the allowance is billed from PLN 300 net per hour and unused time does not roll over. Unless an individual proposal states otherwise, the subscription excludes hardware, third-party licences and services, backup storage, travel, on-site visits and project work. The final scope, limits, SLA and price are confirmed in a written proposal or contract before service begins. This information is not a binding offer within the meaning of Article 66 § 1 of the Polish Civil Code.

Selected technical projects

Infrastructure built to solve a specific problem.

We show the actual scope of work without client names, addressing details or sensitive environment parameters. No marketing percentages that cannot be honestly verified.

01

Proxmox virtualisation with VM backup

Service consolidation on a managed virtual environment with a separate backup and recovery verification process.

Proxmox VEVM backupvirtualisationrecovery test
02

Layered security with XDR, Wazuh and UDM Pro

Endpoint telemetry combined with network-edge protection and an organised alert-handling process.

XDRWazuhUbiquiti UDM ProIDS/IPS
Technology Stack

Technologies

We implement and maintain solutions based on technologies from global IT leaders, ensuring stability, security and scalability of our clients' infrastructure.

Microsoft
Microsoft

Windows Server, Microsoft 365, Azure

Proxmox
Proxmox

Server virtualization

VMware
VMware

Enterprise virtualization

Docker
Docker

Application containerization

Kubernetes
Kubernetes

Container orchestration

Nextcloud
Nextcloud

Private file cloud and collaboration

Linux
Linux

Linux servers and open source infrastructure

Apple
Apple

macOS, iOS and Apple ecosystem for business

Reviews

What Our Clients Say

Trust from our clients is our greatest value. Read reviews from people who have used our services.

“Professional approach to the client, help even in late evening hours. I definitely recommend!”
DP

Dawid Pawlisz

Verified Google review

“Very professional services. The problem was thoroughly investigated and quickly resolved. I recommend to everyone.”
KB

Kajetan Badura

Verified Google review

“Great service, fast delivery and wonderful effectiveness. The device improvement went smoothly. I recommend!”
BB

Barbara Budka

Verified Google review

About Us

nex-IT — Your External IT Department

We specialize in comprehensive IT services for companies and institutions. We combine certified competencies with practical experience gained from projects for clients from various industries.

Our mission is to free your team from technical problems. We act proactively — we monitor, optimize and secure infrastructure before problems arise. You grow your business, we take care of technology.

  • Certified skills and more than 10 years of experience
  • Individual approach to each project
  • Free quote and consultation
  • Continuous improvement and latest technologies
The nex-IT care standard

Control instead of vague promises

Every engagement starts by defining ownership, priorities and reporting. This is our operating model — not a fictional live monitoring panel.

Inventory and documentation

We organise assets, access and dependencies so the business knows what it owns and who is responsible.

Monitoring and escalation

Agreed systems receive alert thresholds, priorities and a clear response path.

Backup and recovery

We verify that backups run and that data can be restored according to the agreed plan.

Security and change control

Updates, privileged access and material changes follow a controlled process.

Scope, SLA and ownership are confirmed before work starts

24/7 monitoring and response times apply only to systems and incidents explicitly covered by the proposal or contract.

Competencies

Verified Qualifications and Certificates

The home page highlights qualifications most relevant to our services. The full archive contains 39 certificates across multiple IT disciplines.

Sophos Endpoint Certified Engineer v6.0 (ET15)

Sophos Endpoint Certified Engineer v6.0 (ET15)

Sophos

Cybersecurity Essentials

Cybersecurity Essentials

Cisco Networking Academy

QNAP Authorized Reseller

QNAP Authorized Reseller

QNAP

Xopero Technical Professional

Xopero Technical Professional

Xopero

Qualys Certified Specialist - Vulnerability Management

Qualys Certified Specialist - Vulnerability Management

Qualys

Certified Ethical Hacker v10

Certified Ethical Hacker v10

EC-Council / Altkom Academy

Where to Find Us

Our Locations

Visit us at one of our offices or contact us remotely — we are available for clients throughout Poland.

Headquarters

Address:

Bojowników o Wolność i Demokrację 9/5

89-410 Więcbork

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Office

Address:

Przemysłowa 7A/22

89-400 Sępólno Krajeńskie

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Service Area

We provide on-site services in the Kuyavian-Pomeranian region and remote support throughout Poland

BydgoszczSępólno KrajeńskieWięcborkNakło nad NoteciąMroczaZłotówTucholaChojniceKoronowoSzubinŻninŁobżenicaWyrzyskPiłaKamień KrajeńskiCzłuchów+ all of Poland (remotely)
Contact

Let's Talk

Have questions? We'll be happy to answer and help find the best solution for your company.

Contact Us

Have questions? We're at your service.

NIP:
504-006-19-50

We usually respond within one business day.

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Remote Support

Secure connection to your computer

Secure Connection

The connection is end-to-end encrypted, requires your consent and you can terminate it at any time. N3XRemote is our own application, while RustDesk is a proven open-source solution.

1

Download the program

On Windows, choose our own N3XRemote application. If you have trouble connecting or launching it, download the latest stable version of RustDesk as an alternative. On macOS and Linux we use RustDesk.

2

Run the program

3

Give us your ID

Need help? Call us!

+48 531 425 277